Strategy, Digital & Technology Advisor
“Experience the power of technology, strategy, and customer solutions fused together. Unlock new growth opportunities, tap into fresh revenue streams, and deliver unbeatable customer experiences with our accelerated approach to digital transformation.”
Strategy & Growth Advisor
“Experience the power of technology, strategy, and customer solutions fused together. Unlock new growth opportunities, tap into fresh revenue streams, and deliver unbeatable customer experiences with our accelerated approach to digital transformation.”
Unlocking the Future:
Harnessing Emerging Technologies and Forward-Looking Strategies for Success
We propel business growth, foster innovation and drive societal impact by advancing technical and data capabilities
We are growth and transformation consultants who specialize in unlocking new revenue streams, enhancing customer experiences, modernizing capabilities, and maximizing technology advances to help businesses stay ahead of the game.
Our mission is to empower any company that desires to transform their business models with the power of technology, implement ongoing change and agility, and develop innovative products and services that will grow the business. We strive to help companies enable their organizations and individual talent to achieve “Moon Shot” goals.
How do we do it? By combining our team’s deep business and functional expertise with digital & technology experience, we’re able to provide a unique approach based at the intersection of strategy, data and technology to growth and transformation that’s tailored to whatever part of the journey you are in now. We work with clients that are just ready to undertake a transformative initiative in one function or business area, to organizations that set extremely bold ambitions to revolutionize their business.
Strategy & Strategic Roadmap
Technology & Systems Enablers & Accelerators
Data, Analytics & AI Integration
Product & Engineering
Marketing Sales & Channels
New Business Models, Agile Methods, Ecosystem Partners
Operating Model & People Processes
- Digital Transformation
- Superior Customer Experience
- Personalization
- Digital-first, Agile Mindset
- Speed-to-Market
- Empowered Employees
Strategy & Strategic Roadmap
Technology & Systems Enablers & Accelerators
Data, Analytics & AI Integration
Product & Engineering
Marketing Sales & Channels
New Business Models, Agile Methods, Ecosystem Partners
Operating Model & People Processes
Digital Transformation
- Superior Customer Experience
- Personalization
- Digital-first, Agile Mindset
- Speed-to-Market
- Empowered Employees
The Need for Speed
Why Traditional Businesses Must Embrace Digital Transformation
In today’s fast-paced world, businesses face an unprecedented level of uncertainty and rapid technological change. From climate change to geopolitical instability to pandemics, there are countless challenges that companies must navigate. Social media platforms like Twitter, and Instagram have revolutionized the way people communicate, with ChatGPT setting a record by reaching 1 million users in just five days. The pandemic leap frogged consumers generations ahead in technology adoption. Forty percent of Americans indicated digital tools have taken on new relevance and they use technology and the internet in ways they didn’t before the pandemic (pewresearch.org).
And technology is only going to be introduced and adopted faster. The computing and processing capacity of computers hits double figures every 19 months. By 2030 it is estimated there will be about 500 billion devices connected to the internet.
But while digitally-native businesses have adapted to this new landscape, many companies still operate within the outdated business model of the 1990s. Most traditional businesses have not caught up to the changes in technology. Only 38% of traditional businesses have adopted a digital business strategy. Many will argue that approximately 30% of digital transformations meet their goal.
Transformation is hard, complex and requires different investments of resources or time. However, given the unprecedented speed of technology and innovation, organizations will either evolve or become obsolete. Continuous transformation and new ways of working require adaptability. Speed and continuous transformation will create competitive advantage moving forward. Transformations can fail for many reasons – lack of the right talent, legacy systems taking time to migrate, a culture that does not embrace learning and continual change.
Breaking the Barriers to Transformation
Actionable steps for business leaders
We understand that success in today’s business world requires a new, slightly uncomfortable set of skills and actions – a quick decision-making process, a willingness to experiment and fail quickly. We help you navigate the digital landscape by modernizing the capabilities that drive disproportionate value to the company, leveraging technological advances, and aligning your operating model and culture.
- 1. Ground your transformation with a North Star vision that defines your goals and purpose.
- 2. Link your digital and corporate strategies and establish a long-term funding plan to achieve sustainable growth.
- 3. Unify data, technology, and strategy to make data-driven decisions that fuel your growth.
- 4. Think big and start small while learning fast and scaling quickly.
- 5. Conquer complexity by leveraging experience, best practices and insight to stand out from the competition.
- 6. Drive seamless collaboration and establish partnerships across the ecosystem to create sustainable value.
- 7. Create value in year one by measuring results and unlocking your true potential.
Our Core Transformational Values
Our transformation principles center around empowering our clients to thrive in an era of unprecedented innovation and changing customer demand. We achieve this by:
Embracing emerging technologies and AI, guided by people
Embedding data-driven decision making in everything we do
Fostering speed and continual progress for a competitive edge
Designing customer-centric, digital-first, and agile solutions
Testing and learning quickly with a fail-fast mindset
Prioritizing employee engagement, front-line decision making, and learning environments
Working in collaborative teams with IT as a strategic partner
Measuring our success through generating new, sustainable revenue streams and outpacing the competition.
The Art of an Integrated Strategy Roadmap
Our Approach
Our approach to defining an integrated roadmap starts with a comprehensive investigation into your business, market trends, competitive landscape, and consumer experience. With this context in place, we can define a unified “North Star” goal that aligns the C-Suite to middle management and IT to the Businesses.
From there, we conduct diagnostics across the organization to pinpoint areas where a digital transformation or solution could create value. We generate hundreds of use cases, prioritize them based on their potential value and implement ability, then select the anchor use cases that we will begin with. Simultaneously, our technology and engineering teams are ensuring that the right technology platform is in place with all of the required data sources available. Additionally, we map out the next generation organization model to identify any cultural needs and make any necessary organizational changes for success.
Once the highest value use cases are identified and enabled through data & tech platforms, these use cases are then sequenced into two-to-four-week sprints. This information is used along with our North Star vision to develop long term (3 year), short term (1 year) as well as tactical roadmaps as guides for moving forward.
Strategy & Vision
Marketing, Sales & Distribution
Focus Areas, Value Pools, Solution Areas and Use Cases
Value at Stake & Prioritization
Tech, Data & AI
Operating Model, People & Culture
Roadmap & Implementation
Strategy & Vision
Synthesize and immerse in the business and landscape (macro trends, competitive position, consumer experience)
Baseline the business current state (BCD), technology and systems, and data integration
Define the “North Star” – the overarching vision and strategy
Define the investment strategy at the C-Suite level
Begin to communicate/ cascade the Product Mindset; articulate the value proposition for employees
Embed digital strategy in business strategy
Marketing, Sales & Distribution
Conduct Voice of the Customer research, create personas and map customer journeys
Assess channel strategies, gaps and further use cases
Assess Marketing ecosystem, brand tribes, new ventures, agile, product and advanced analytics/ big data for gaps to close
Synthesize personalization strategies, loyalty programs and content marketing for additional use cases
Focus Areas, Value Pools, Solution Areas and Use Cases
Identify focus areas, value pools, solution areas and use cases from immersion and capabilities and processes
Detail use cases including pain points, current tech and data gaps, integration concerns etc. (key feature areas that will drive value
Highlight gaps in tech, DevOps, engineering or data (and integration)
Determine discreet areas to begin agile methods
Value at Stake & Prioritization
Anchor around discrete business use cases and future state
Conduct uplift modeling for value potential at feature area, value pool and secondarily, business area levels
Prioritize feature areas by value (to customer and business) and implementation (time and impact)
Developing portfolio of initiatives to fund transformation
Prioritize feature areas, use cases, and sequencing
Tech, Data & AI
Ensure flexible tech and data platform for use cases (from systems capabilities map)
Make high level architecture decisions (new, retained, maintained, enhanced, retired)
Integrate data strategy, DPP, CDP, ML, Predictive analytics into strategy, agile teams and forward looking ways of working
Build alignment on cloud use, cybersecurity, data governance
Re-imagine the role of the technology and engineering organization
Create IT Modernization Plan
Operating Model, People & Culture
Leadership visibility and alignment and establishing a digital-first culture change agenda
Design cultural transformation around driving outcomes, innovation and risk-taking (e.g., agile, speed-to-market, data driven decisions)
Map the desired future org state for each area (e.g., next gen tech function, product engineering, DevOps, BTO)
Implement and reinforce best practice of Agile (small, empowered, cross-functional teams that work in sprints and have a bias for action)
Invest in learning resources and upskilling continually
Roadmap & Implementation
Develop high-level 3-year Roadmap, Near term Delivery Roadmap (1 year) and Tactical Spring and Program Roadmap
Establish governance model, measurement framework and BTO (turn over product backlog to new leadership)
Establish governance model, measurement framework and BTO (turn over product backlog to new leadership)
Ensure on-going communication, pulse checks and test and learn